What is the return policy for items purchased at Z3n Tests online and in-store?

Z3n Tests Return Policy for Online and In-Store Purchases

At Z3n Tests, we prioritize customer satisfaction by offering a straightforward and transparent return policy for items purchased both online and in-store. This guide outlines the key details of our return process to ensure a seamless experience for all customers.

Return Eligibility Criteria

To qualify for a return, items must meet the following conditions:

• Returned within 30 days from the purchase date.
• In original, unworn condition.
• All original tags must be attached.

How to Return Items Purchased Online

Follow these steps to initiate an online return:

1. Log into your Z3n Tests account on our website.
2. Navigate to the 'Order History' section.
3. Select the item you wish to return.
4. Follow the on-screen prompts to complete the return request.

How to Return Items Purchased In-Store

For in-store purchases, please bring the item along with your original receipt to any Z3n Tests physical location to process your return.

Refund Process

Once your return is received and inspected, refunds will be processed using the original payment method within 7 to 10 business days.

Need Assistance?

Our dedicated customer support team is here to help you with any questions or concerns. Please visit our support center at https://z3n-sdlabs.zendesk.com/ for assistance.

Commitment to Customer Satisfaction

Z3n Tests is committed to providing efficient service, quality assurance, and ensuring your experience with us is positive. We appreciate your trust and look forward to serving you again.